Student Information

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Welcome to the Speciality Security Investigation Group Ltd Training Division. Our primary goal is to ensure that all learners enjoy a fulfilling learning experience. At Speciality Security Investigation Group Ltd (SSIG), we are committed to offering high-quality and realistic training services and products to enhance learner information and understanding of security licensing procedures.

Each learner is required to attend all scheduled learning days as specified, as there are minimum guided learning hours that must be met. Furthermore, all pre-course work must be completed before the start of any qualification or course to satisfy training conditions.

The following contains vital information and frequently asked questions. Below are our Terms & Conditions for enrolment, company policies, and other relevant industry details. It is essential that you read these before enrolling in any of our courses.

Upon enrolment, each learner will receive a set of joining instructions and any pre-course materials associated with their specific qualification or course. It is the learner’s responsibility to thoroughly read the joining instructions and complete all required pre-course work prior to the course start date.

By enrolling in a course, you agree that you have read, understood, and accepted these conditions.

Facilities

Upon the commencement of your qualification or course, you will be given an orientation of the facilities. Please be considerate of our neighbours, as the facilities are often shared. Tea and coffee, along with other kitchen facilities, are available for your use, although lunch is not provided.

Terms & Conditions

Student Code of Conduct

All registered learners must adhere to the code of conduct to ensure access, equality, diversity, health and safety, and equal opportunity for all learners engaged in training through our organisation. SSIG reserves the right to discontinue services to any learner or organisation that fails to comply with the code of conduct.

To ensure that all learners receive equal opportunities and gain the most from their time with us, these rules apply to everyone attending any of our qualifications or courses. Any individual who exhibits:

Disruptive or inappropriate behaviour may be asked to leave the course or qualification. Disruptive behaviour includes:

Constantly interrupting the trainer during course delivery

Smoking in non-smoking areas

Being disrespectful to other participants

Displaying cultural insensitivity towards others

Harassment or intimidation

Use of offensive language, illicit drugs, or alcohol

Sexual harassment

Acting in an unsafe manner that jeopardises the safety of others

Frequent absences from required sessions

Any individual removed from a course has the right to appeal through our appeals process. NO refund will be provided, and legal charges or prosecution may apply if you harm or attempt to harm others or cause harassment, alarm, or distress.

Security Licensing Conditions

If you wish to become a security officer or door supervisor, you must complete a licence-linked qualification and hold a security licence issued by the Security Industry Authority (SIA). For more details about security licensing, please visit the SIA website: Apply for an SIA Licence - GOV.UK.

Security Licensing Fees

The security licensing fees are payable directly to the SIA upon application or licence renewal and are separate from course fees. For more information, please refer to the SIA website.

Offences and Convictions

It is the learner’s responsibility to ensure compliance with legislative requirements for the security industry. Offences and convictions may prevent an individual from obtaining a security licence under the Private Security Industry Act 2001. The SIA will conduct background checks (including DBS checks) when processing licence applications. Individuals found guilty or convicted of certain offences may not be eligible for a licence. Some offences may not disqualify a person after a specified period. If you are uncertain about any offences that could exclude you from receiving a licence, we recommend contacting the SIA before committing to any training or licensing fees.

Conditions of Course Entry

Participants must meet the entry conditions for the course they are undertaking. These may include:

Basic English reading and writing skills (related to employability)

Basic computer and keyboard skills (related to employability)

Compliance with any medical or liability conditions, if required.

Licence-Linked Qualifications

Those undertaking qualifications linked to industry licensing requirements are responsible for ensuring they meet the necessary conditions and requirements before enrolling. SSIG is not responsible for any issues that may prevent a learner from obtaining industry licensing or employment. If you have questions, please contact our dedicated training team before enrolling.

All learners must complete pre-course learning. Failure to do so may result in removal from the course.

Pre-Enrolment Information

We provide clear information about the qualifications or courses we offer before enrolment, including:

The location of the training

Required skills or knowledge and any additional training pathways.

You are under no obligation to enrol in any course or qualification until you are fully satisfied that it meets your individual needs.

SSIG’s Right to Cancel or Postpone Courses

There may be instances where SSIG must cancel or postpone a course due to factors such as insufficient enrolment, instructor availability, facility conflicts, safety concerns, or other unforeseen events. SSIG reserves the right to reschedule courses to alternative dates. In such cases, learners will be given the opportunity to transfer to another session or course. If this is not possible, our normal refund policy will apply.

Language, Literacy, Numeracy (LLN) and Special Needs

We offer advice and support for language, literacy, and numeracy assistance upon request. We will monitor learners' language, literacy, and numeracy skills through:

Pre-enrolment discussions

Enrolment forms

Throughout the learning and assessment process.

If at any point a learner requires language, literacy, or numeracy support, we will:

Advise them if they are ineligible to participate in the course until their skills meet the necessary employment standards.

Tailor learning and assessment materials to meet the learner’s needs where possible.

Provide individual support where reasonable adjustments can be made.

Special Needs

Learners with special requirements (e.g., wheelchair access, cultural or religious needs, medical, or psychological needs) are required to disclose this information privately so we can make the necessary arrangements. All learners will be treated with respect and confidentiality. However, trainers cannot be held responsible for not making adjustments if a learner fails to disclose a personal limitation that may hinder their ability to complete the course.

Indemnity Disclosure

Speciality Security Investigation Group Ltd, its agents, contractors, and employees accept no liability for any loss or damage suffered by learners through any actions, omissions, or circumstances. By participating in a course, you agree to indemnify the company and its representatives from all claims, proceedings, or demands arising from your involvement in any training or associated activities. Participation is at your own risk, and by enrolling, you confirm that you understand and accept these terms.

Recognition of Prior Learning (RPL)

You have the right to apply for RPL, which will be assessed against the competencies and criteria outlined in recognised training packages or accredited training programmes. Please contact us for more information if this is an option you wish to pursue.

Working with Individuals Under 18

SSIG complies with all relevant legislation regarding working with individuals under the age of 18 who may enrol in a qualification or course.

Disclosure of Safety Information

For your safety, you must disclose any information that could impact your participation in the course, including physical injuries, medical conditions, or traumatic experiences. Where possible, SSIG will make reasonable adjustments to help you succeed in the course. However, certain aspects of the training may not be adaptable. If you have concerns, please contact our training team directly. All learners will be asked to complete a medical declaration upon enrolment, including providing emergency contact details.