Highfield Level 2 security officer

---

SIA Security Officer Training 

Highfield Level 2 Awards for Security Officers working in the Private Security Industry RQF 

Description

Aim:
The aim of this qualification is to provide learners with the essential knowledge and understanding required to deliver a professional level of service as a security operative, while meeting the SIA licensing requirements.

Objectives:

• Enhance the learner’s understanding of the roles and responsibilities of security officers working within the private security industry, alongside the regulations they must adhere to.
• Expand the learner’s knowledge of workplace health and safety, including emergency procedures.
• Equip the learner with effective communication and reporting methods.
• Develop the learner’s ability to recognise, de-escalate, and resolve conflict situations.

Who requires this qualification?
Any organisation involved in guarding activities to secure a building or site may require trained security staff qualified as security officers who hold an SIA licence. The Level 2 Award for Security Officers in the Private Security Industry qualification is a legal requirement for individuals applying for an SIA licence to work as a security guard.

What does this qualification cover?
The qualification covers the following topics:

• Key characteristics of the private security industry
• Importance of safe working practices
• Roles and responsibilities of security officers
• Relevant issues and procedures for security officers
• Effective search procedures
• Queue management
• Problem-solving techniques for conflict resolution

How long will it take to achieve this qualification?
This qualification is typically completed in a 4-day course, including self-study.

Assessment Method
The qualification is assessed through practical assessments and multiple-choice examinations.